Patient Reviews/Stories

Personable, friendly, competent and caring. It has been a positive experience all around.

Fantastic people work here! Very friendly and they do great work.

I was completely satisfied! Allison was very pleasant when I first called. (I had the names of 2 other places but they were unfriendly.) The ocularist did a fantastic job with my prosthesis. He is an artist! I am excited (it’s been over a year since I lost use of my right eye).

Perfect 10. The rating speaks for itself!

Trent was awesome! Easy to be with during process and gentle. Answered questions fully and in an easily understandable way. Thank you for giving me my face back!

Cameran was excellent. Very Thorough and articulate!

With the traumatizing event that led to this- I’m completely satisfied and in awe over the ART of this process. Thank You for helping me to fine some kind of normalcy again. Truly grateful!

I was informed with anything I had concerns with and I really like the staff and appreciate all their help. Very talented people.

I want to thank Cameran Hadlock, because of him I’ve had a normal life.

On the day that my 90 year old mother came home with her new prosthetic eye her smile said it all! John and Starla worked in combination to create yet another masterpiece. Family, friends and eye professionals, marvel at the artistry and precision. People who do not know her have no clue that there is anything different about her. We feel very fortunate to have been on the blessed side of such talented and caring people. Thank you Eye Concern!

Excellent service and craftmanship.

Karen was great! She worked with my schedule to get me in to work on my prosthesis.

I lost my left eye to glaucoma when I was 9 years of age. After many years that eye had become smaller, and had developed a lot of calcium build up which caused me a great deal of miscomfort.I was prepared to have my eye removed and have a complete artificial eye implanted. My eye doctor referred me to Mr. Hadlock at Eye Concern. He was able to create a prosthetic eye that fit right over my natural eye. My eye had been deformed for so many years that I didn’t even think about it. When I looked in the mirror and saw my new eye for the first time, I couldn’t help but cry, and I do not cry easily. There was absolutely no pain involved in the whole process, and to this day I am not even aware that it is there except when my allergies flare up. It is so perfect that no one even knows it is there unless I tell them.

I would like to express my appreciation for the fine work that you do. I have been happy and extremely comfortable with the prosthesis, and many friends and family have commented on how well it looks. I am amazed that the eye moves with my other eye, the lid blinks as the other does, and really no one can tell the difference, and cannot even guess which is the prosthetic eye. Again I am thrilled with the quality of work that you do, and just wanted to let you know. I will see you in November for a follow-up polishing.

I just want to tell you of my satisfaction with the prosthetic eye I received from Eye Concern. I have had the “eye” for just over 2 years, and have been nothing but happy with it. No one I have come into contact with has been able to tell that it is prosthetic unless I tell them, and then they don’t always believe me. It looks so real, (it even “tracks” with my other eye) that most people can’t tell my eyes apart. The people in my doctors office, who know because it is in my file, still stop me to look at it, because they can’t believe it is a prosthetic. An the fact that it was painted by hand is even more miraculous. A wonderful job folks.

John is a true artist! I wish I had known him when I needed my first prosthesis. John and the whole crew were great, friendly, organized and made you feel comfortable. I like the fact it is a “”family”” business. John has a true talent! Thank you all for everything.

I feel whole again after having had my prosthesis made by John.

The entire office was very professional, caring, and answered all questions. I felt that everyone went that extra mile to make a difficult situation very comfortable.

John did a scleral shell for me a few years ago. It was a masterful job. The fit is very comfortable and the match to the other eye superb. It is so good that after it was done, family and friends would look at me and say “”Which eye is it?””. They understand both the science and the art involved in doing an ocular prosthesis. I would recommend them without reservation.

kind, courteous service-explained everything as we were going along. Staff great.

Awesome service! I feel great, like any other person with a normal eye. It looks great perfect match couldn’t be better! Very very happy. Great staff very friendly.

John and his staff always provide the best care for my daughter. The quality of work is perfect and her eye looks beautiful! Thank you!

John is a master craftsman!

John worked long and hard on my new “”eye!”” Spending 3 hours with him as he painted and painted the prosthesis to perfection was amazing. He has incredible talent and patience in doing the fine and difficult workmanship needed for a perfect finished piece. Most people are unable to tell which eye is which! And most of all, I feel as though I have my original (and once healthy) eye back. There is a sparkle in my eye again. Thanks to John and his whole staff at Eye Concern!

It was very interesting coming here compared to other Drs I’ve got to. I have learned much. thank you very much!

Best experience in the last 10 years or more for me. Cant say enough about John’s professionalism and the friendly staff.

Absolutely a great service. Helped with our son and comforted him through the entire process. The staff was amazing and kind. Thank you all!

Excellent detail!

I was your patient back in the late 90’s and I want you to know how much I still appreciate the gift you gave me, a beautiful blue right eye and a chance to learn how much people really can co-exist even though they may seem so opposite. I carry a beautiful work of art in my body and heart because of your generosity and dedication. You allowed me to have the confidence to face the world again and achieve my personal dreams when I thought they were lost. Thank you.

Highly interesting and satisfying procedure. Amazing result. Felt very comfortable with Dr. Hadlock and staff. Thank you.

I appreciate the professional service and look forward to looking halfway human again. Thanks!

The best place to do ocular prosthesis. Amazing service. I love the place. Thanks for all you do for me.

Amazing service and practice. My son’s smile was priceless and getting his new eye.

Everyone is so nice! Made me feel better about the whole process. Thank you John and staff.

This is the best experience I’ve had in entire Arizona since I been here (for medical services)

John’s heart is in my eye.

Best place in town!

Life changing amazing professional, caring, thorough staff. I could not have asked for a better experience or better finished product. Thank you from the bottom of my heart.

Great service. Dr. John and Cameran are very friendly and made our visits very fun all while making sure my daughter got the best service.

Such a pleasure. Amazing work ethic and I am completely satisfied with my new eye!

Extraordinary work. I can’t say enough good things about Dr. Hadlock and his entire team. Thank you!

Just awesome. John is a magician. Staff are very accommodating. Awesome place to come and have a great experience and walk out with a piece of art in your eye.

Amazing! Thank you so much for your care, your fantastic work and riveting stories!

Great team, always willing to work with you – super talented: John! Thanks for another awesome job!

Had a great time Excellent Perfection. We are truly impressed by the level of care and attention that is given to every patient, every time! Thank you, gentlemen, for the services that you provide; they are so greatly needed!

Always feels awesome coming int the office! Great professional staff!

Fantastic as well as professional. Simple the Best!

I loved the entire experience and the excellent way I was treated. Thanks you. I’m so grateful.

Very professional and so tuned to patient’s needs.

I love you all – my life has been changed forever. I look like me!

Amazing attention to detail. Incredible craftsmanship and artwork.

John, Starla, Cameron, and all staff are exceptional. We have been coming here for 25 years and are incredibly thankful that John is part of our lives.

Dr. Hadlock was absolutely fantastic. His work is amazing. No one could ever guess which eye it is.

John Hadlock is the best and most caring ocularist there is. I was blessed to have met him and his staff. Real caring and family oriented. He cares about his patients.

Eye concern is very good #10. I will tell everyone Dr. Hadlock is so perfect! We drive quite a ways and he is the best I have been to after trying 4 others and being so unhappy. It is a pleasure to have found him and have been going to him for many years!

Very nice people to deal with!! They answered all equations. Very happy with new eye.

John and Cameran and staff are very friendly. I felt like they cared so much. John must be a great family man – he sure is a great professional.

Everyone at Eye Concern was very pleasant. They treated me very pleasant and very helpful and answered all my questions and made me understand what had to be done daily with my new prosthesis. Thank you very much.

Very pleasant experience. Exceeded our expectation from the initial contact with the office staff to the actual end result. Worth the drive from California to receive the absolute best service and craftsmanship.

Primeramente dar los gracias estoy muy satisfecho con la prótesis y me cento muy cómodo y agosto me parece muy profecional su trabajo de ante mano muchas gracias

The front desk – helpful. I was promptly addressed when I arrived in the office and whenever I called. John, the Ocularist – concerned for my comfort in the placement of the shell when filling the wax mold. Each time a lubricant/numbing agent was used. I appreciated that touch! I am innately curious and John answered and entertained all of my questions as if they were the first time he’s heard them. Experience does matter and it shows in the “Art” I now wear and present to the world. Thanks you John, Cameron & Tina!

Estamos muy contentos del trabajo que hicieron con nuestro hijo el esta feliz con su najo. muchas gracias.

The best in the country!

Cameran was great. He is going to be great at his job. Very friendly and helpful. He is just wonderful.

I am absolutely thrilled at the care and attention I have received. I am truly blessed to be able to receive such a gift of kindness. All of you are very special to me and others like me. Your service is invaluable and so very important. Thank you!

Ya doy gracias a los doctores y a la ciencia por que me dejaron a mi niña hermosa muchas gracias.

Very good experience given we have changed ocularists due to move. Thank you so much for the good experience.

I have been a patient since 2016 and I have received nothing but the best of care from Cameran and the rest of the staff here at Eye Concern.

Very pleasant experience. Exceeded our expectation from the initial contact with the office staff to the actual end result. Worth the drive from California to receive the absolute best service and craftsmanship.